GameSir™ X2s Mobile Controller Type-C (Android and iPhone 15)
Tech Trove Innovations Shipping Policy
At Tech Trove Innovations, we are dedicated to ensuring your products are delivered to you in a timely and efficient manner. Please review the following shipping policy to understand our shipping procedures and options:
Shipping Destinations: We offer shipping to various destinations worldwide. Please check our website or contact customer service for specific shipping availability to your location.
Shipping Methods and Costs: We provide multiple shipping options to cater to your needs, including standard and expedited shipping. Shipping costs are calculated at checkout based on the weight and dimensions of your order, as well as the selected shipping method and destination.
Processing Time: Orders are typically processed within 1-3 business days after payment confirmation. During peak seasons or promotional periods, processing times may be slightly longer.
Delivery Time: Delivery times vary depending on the shipping method and destination. Standard shipping generally takes 5-10 business days for domestic orders and 10-20 business days for international orders. Expedited shipping options are available for faster delivery and can take 2-5 business days for domestic orders and 5-10 business days for international orders.
Order Tracking: Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can track your order through the carrier's website using the provided tracking number.
Shipping Restrictions: Some products may have shipping restrictions due to size, weight, or destination. We do not ship to P.O. boxes or APO/FPO addresses.
Customs, Duties, and Taxes: International orders may be subject to customs duties, taxes, and other fees imposed by the destination country. These charges are the responsibility of the recipient and are not included in the item price or shipping cost. Please check with your local customs office for more information on potential fees.
Lost or Damaged Packages: If your package is lost or damaged during transit, please contact our customer service team at techtroveinnovations1@gmail.com within 7 days of the estimated delivery date. We will work with the carrier to resolve the issue and ensure you receive your order or a replacement.
We appreciate your business and are committed to providing a seamless shipping experience. If you have any questions or concerns about our shipping policy, please do not hesitate to reach out to us at techtroveinnovations1@gmail.com.
We have a 30-day return policy, which means you have 30 days after ordering your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at techtroveinnovations1@gmail.com. Please note that returns will need to be sent to the following address:
9580 Syms Rd
Prince George, BC, V2K5J2
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at techtroveinnovations1@gmail.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at techtroveinnovations1@gmail.com.
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Frequently Asked Questions
Gamesir X2s Wired Gaming Controller
Elevate your mobile gaming experience with the Gamesir X2s Wired Gaming Controller. Designed for gamers who demand precision and speed, the Gamesir X2s connects directly to your phone via the USB Type-C port, ensuring a low-latency gaming experience that is crucial for competitive play.
Key Features:
- Direct USB Type-C Connection: The Gamesir X2s connects directly to your phone using the USB Type-C port, providing a secure and stable link that ensures immediate response times for a seamless gaming experience.
- Ultra-Low Power Consumption: The Gamesir X2s is designed to be ultra-efficient, consuming minimal power directly from your mobile phone. This design eliminates the need for an internal battery, meaning you never have to worry about charging the controller itself.
- Battery-Free Convenience: Without an internal battery, the Gamesir X2s offers worry-free gaming sessions. You no longer have to keep track of the controller’s battery life or remember to charge it before playing. Simply plug it into your device and play.
- Powered by Your Phone: The controller draws power directly from your phone through the USB Type-C connection. This ensures consistent performance and eliminates the bulk and weight of an additional battery, making the controller lighter and more comfortable to hold.
- Simultaneous Charging: The USB Type-C port allows you to charge your phone while gaming, ensuring your device remains powered up during extended gaming sessions. This feature is perfect for long playtimes and ensures your phone's battery life isn’t a limitation.
- Ultra-Low Latency: The wired connection drastically reduces the time required for the device's signal to reach your mobile phone. This immediate response can make all the difference in high-stakes gaming scenarios, providing you with a competitive edge.
- Stable and Reliable Connection: Unlike wireless controllers that may suffer from signal interference or connection drops, the Gamesir X2s's USB Type-C connection offers a stable and reliable link to your device, ensuring uninterrupted gameplay.
- Ergonomic Design: Crafted with comfort in mind, the Gamesir X2s features an ergonomic design that fits comfortably in your hands, allowing for extended gaming sessions without discomfort.
- Wide Compatibility: Compatible with a wide range of devices and platforms, the Gamesir X2s is perfect for cloud gaming, emulators, and native mobile games, offering versatility for all your gaming needs.
Enhance your mobile gaming with the Gamesir X2s Wired Gaming Controller, where every millisecond counts, every movement is executed with precision, and power concerns are a thing of the past. answer
The GameSir X2s Type-C is a mobile gaming controller that connects directly to your Android or iPhone 15 series device via a USB-C port.
Working Platform: iPhone 15 series and Android Phones
Connection: Built-in wired Type-C to your phone
Hall Effect Sticks: Yes
Hall Effect Triggers: Yes
Mechanical Buttons: Yes
Battery: No
ABXY Buttons: Membrane
Hall Effect Sticks: Yes
Analog Triggers: Yes, Hall Effect Magnetic Sensors
Rumble Motors: Yes, 4 in total, in each grips and triggers
Back Buttons: Yes, 2 mappable Back Buttons
Back Button Quick Latches: Yes, 2
Customization Software: Yes, GameSir Nexus
Battery: No
Turbo Function: Yes
Rubber-coated Design: Yes
Compatible Models: Length between 110-168mm / 4.3 - 6.6 in
Product Size: 177.9*84.36*37.53 mm / 7*3.32*1.48 in
Net Weight: 171.6 g/0.38 lbs
The GameSir X2s Type-C is compatible with a wide range of devices, including iPhone 15 series, Android, and HarmonyOS phones. With enhanced compatibility for phone lengths ranging from 110mm to 168mm, and no width restrictions, it ensures seamless gaming experiences across various devices.
Requirements:
System version: iOS 14 or above, Android 8.0 or above
Phone length: within 110-168cm/4.33-6.61in
Phone case thickness: within 1mm/0.04in
Installation steps:
1. Connect your phone to the controller using the provided Type-C port.
2. Extend the controller and place your phone into it.
3. Release the controller to complete the connection.
Note: After a successful connection, if the connection status indicator is not solid blue when connecting to an Android device, or not solid white when connecting to an iOS device, please hold the G + S buttons simultaneously to chage the mode until it indicates the corresponding color.