GameSir™ X2 Bluetooth Mobile Controller
Tech Trove Innovations Shipping Policy
At Tech Trove Innovations, we are dedicated to ensuring your products are delivered to you in a timely and efficient manner. Please review the following shipping policy to understand our shipping procedures and options:
Shipping Destinations: We offer shipping to various destinations worldwide. Please check our website or contact customer service for specific shipping availability to your location.
Shipping Methods and Costs: We provide multiple shipping options to cater to your needs, including standard and expedited shipping. Shipping costs are calculated at checkout based on the weight and dimensions of your order, as well as the selected shipping method and destination.
Processing Time: Orders are typically processed within 1-3 business days after payment confirmation. During peak seasons or promotional periods, processing times may be slightly longer.
Delivery Time: Delivery times vary depending on the shipping method and destination. Standard shipping generally takes 5-10 business days for domestic orders and 10-20 business days for international orders. Expedited shipping options are available for faster delivery and can take 2-5 business days for domestic orders and 5-10 business days for international orders.
Order Tracking: Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can track your order through the carrier's website using the provided tracking number.
Shipping Restrictions: Some products may have shipping restrictions due to size, weight, or destination. We do not ship to P.O. boxes or APO/FPO addresses.
Customs, Duties, and Taxes: International orders may be subject to customs duties, taxes, and other fees imposed by the destination country. These charges are the responsibility of the recipient and are not included in the item price or shipping cost. Please check with your local customs office for more information on potential fees.
Lost or Damaged Packages: If your package is lost or damaged during transit, please contact our customer service team at techtroveinnovations1@gmail.com within 7 days of the estimated delivery date. We will work with the carrier to resolve the issue and ensure you receive your order or a replacement.
We appreciate your business and are committed to providing a seamless shipping experience. If you have any questions or concerns about our shipping policy, please do not hesitate to reach out to us at techtroveinnovations1@gmail.com.
We have a 30-day return policy, allowing you to request a return within 30 days after receiving your item.
To be eligible for a return, your item must be in the same condition as when you received it: unworn or unused, with tags attached and in its original packaging. Additionally, you will need the receipt or proof of purchase.
To initiate a return, please contact us at techtroveinnovations1@gmail.com. Returns must be sent to the following address:
9580 Syms Rd
Prince George, BC, V2K 5J2
If your return is accepted, we will provide you with a return shipping label and instructions on how and where to send your package. Please note that items sent back to us without prior return authorization will not be accepted. Chargebacks are not permitted and may result in legal investigation. To receive your refund, you must go through the return process for shipped products.
Please be aware that starting November 1, 2024, no refunds will be available for any orders due to the holiday rush and season.
Feel free to contact us with any return questions at techtroveinnovations1@gmail.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. As of November 1, 2024, this option is only available for misplaced orders and damage goods. Please contact customer support for more information.
Exceptions / non-returnable items
Certain types of items cannot be returned, and we do not accept returns on sale items. If you have questions or concerns about your specific item, please get in touch with us.
During the holiday season, from November 1 to January 1, we are unable to process returns on orders, as manufacturers ship and process products directly after purchase to manage the holiday rush. Additionally, any orders placed during this time cannot be canceled.
Due to high demand, all sales on sale items are final, and no returns will be accepted.
European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at techtroveinnovations1@gmail.com.
Frequently Bought Together
Testimonials
Frequently Asked Questions
GameSir X2 Bluetooth
The GameSir X2 Bluetooth mobile gaming controller is a game-changer for mobile gamers who enjoy cloud gaming and emulators. This versatile controller is designed to enhance your mobile gaming experience with its ergonomic design, responsive buttons, and wide compatibility. Whether you're playing the latest cloud-based games or diving into classic emulators, the GameSir X2 Bluetooth offers a seamless and enjoyable gaming experience.
The controller connects effortlessly via Bluetooth, providing a stable and responsive connection that ensures minimal input lag. The analog triggers, clickable thumbsticks, and precise D-pad make it perfect for a variety of gaming genres. Additionally, the GameSir X2 Bluetooth is designed to fit a wide range of smartphones, making it a versatile choice for gamers with different devices.
Overall, the GameSir X2 Bluetooth stands out as an excellent choice for mobile gamers looking for a high-quality, reliable, and comfortable gaming controller. Its combination of robust features and user-friendly design makes it a must-have accessory for any serious mobile gamer.
Key Features:
- Ergonomic Design: The GameSir X2 Bluetooth is designed for comfort during long gaming sessions, with an ergonomic shape that fits comfortably in your hands.
- Stable Bluetooth Connection: The Bluetooth connectivity provides a stable and responsive connection, ensuring minimal input lag for a seamless gaming experience.
- Wide Compatibility: Compatible with a variety of smartphones, the GameSir X2 Bluetooth is suitable for both Android and iOS devices.
- Responsive Controls: Features analog triggers, clickable thumbsticks, and a precise D-pad, making it ideal for different gaming genres.
- Cloud Gaming and Emulators: Perfect for cloud gaming and emulator enthusiasts, offering a versatile gaming experience across different platforms.
- Adjustable Phone Holder: The adjustable phone holder accommodates smartphones of various sizes, ensuring a secure fit during gameplay.
- Portable and Lightweight: Its compact and lightweight design makes it easy to carry, allowing you to enjoy your favorite games on the go.
- Long Battery Life: The built-in rechargeable battery ensures extended gaming sessions without frequent recharging.
- Quick Setup: Easy to pair with your smartphone, allowing you to start gaming quickly and efficiently.
- Durable Build Quality: Made with high-quality materials to withstand the rigors of regular gaming use.
Model: X2 Bluetooth
Connection: Wireless
Wireless Technology: Bluetooth 4.2
Working Platforms: Android (Android 8.0 or later) / iOS (iOS 13.0 or later)
Compatible Game Type: Cloud Gaming
Compatible Cellphone Size: less than 173mm in length
Screenshot Button: Yes
Micro Switch Button: Yes
Battery Capacity: built-in 500mAh lithium battery
Connectivity: Type-C
Package Size: 204*106*55mm
Gross Weight: 384g
Tech Specifications:
- Connectivity: Bluetooth 4.2
- Compatibility: Android 8.0 and above
- Supported Devices: Smartphones up to 167mm in length
- Battery Life: Up to 20 hours of continuous gameplay
- Charging Port: USB Type-C
- Charging Time: Approximately 2 hours
- Dimensions: 180mm (L) x 85mm (W) x 37mm (H)
- Weight: 169g
- Analog Sticks: Dual 360-degree analog sticks with L3/R3 click functionality
- Buttons: ABXY buttons, D-pad, L1/L2 and R1/R2 shoulder buttons, home button
- Input Delay: Ultra-low latency
- Adjustable Clamp: Telescopic design supports devices up to 167mm in length
- Grip Material: Soft rubber for enhanced comfort
- Firmware Updates: Supported via the GameSir App
Operating Systems:
iPhone and Android: Compatible with Android 8.0 and above and iPhone
Smartphones:
Fits devices with a length of up to 167mm
Supports most Android smartphones, including flagship models from brands like Samsung, Google, OnePlus, Xiaomi, and more.
Cloud Gaming Services:
Xbox Cloud Gaming (xCloud)
Google Stadia
NVIDIA GeForce Now
Amazon Luna
Steam Link
Native Mobile Games:
Compatible with a wide range of mobile games that support Bluetooth controllers, including popular titles like Fortnite, PUBG Mobile, Call of Duty: Mobile, Genshin Impact, and more.
Emulators:
Supports various emulators for playing classic console games on your mobile device.
Step 1: Unboxing and Charging
- Unbox your GameSir X2 Bluetooth controller and locate the USB Type-C charging cable.
- Connect the USB Type-C cable to the charging port on the controller.
- Plug the other end into a power source to charge the controller. The LED indicator will light up to show it’s charging. A full charge typically takes around 2 hours.
Step 2: Powering On the Controller
- Press and hold the power button located on the controller for 2 seconds to turn it on. The LED indicator will start flashing, indicating that the controller is in pairing mode.
Step 3: Pairing with Your Smartphone
- On your smartphone, go to Settings > Bluetooth and ensure Bluetooth is turned on.
- Search for available devices, and select “GameSir X2” from the list.
- Once paired, the LED indicator on the controller will turn solid, confirming a successful connection.
Step 4: Installing the GameSir App (Optional)
- For additional customization, download the GameSir App from the Google Play Store.
- Open the app and follow the on-screen instructions to connect your controller.
- Use the app to customize button mappings, adjust sensitivity settings, and update the controller's firmware.
Step 5: Attaching Your Smartphone
- Extend the telescopic clamp by gently pulling it apart.
- Place your smartphone in the center of the controller, ensuring it fits securely within the clamp.
- Adjust the position if needed to make sure the device is stable and balanced.
Step 6: Setting Up for Gaming
- Launch your desired game or cloud gaming app on your smartphone.
- The controller should automatically be recognized by the game. If not, check the game’s settings to enable controller support.
- Use the analog sticks, D-pad, and buttons to navigate through the game and start playing.
Step 7: Charging Your Smartphone (Optional)
- If your smartphone needs charging during gameplay, you can use a USB Type-C to Type-C cable to connect it to the controller’s charging port, provided your device supports reverse charging.
Step 8: Powering Off
- After you’re done gaming, press and hold the power button for 3 seconds to turn off the controller. The LED indicator will turn off.
Step 9: Maintenance and Storage
- Keep your controller in a cool, dry place when not in use.
- Regularly clean the controller with a soft cloth to remove dust and debris.
- Avoid exposing the controller to extreme temperatures or moisture to prolong its lifespan.
By following this tutorial, you'll be able to set up and enjoy your GameSir X2 Bluetooth controller for an enhanced mobile gaming experience.